The jetted tub in our room was clean and huge, perfect for unwinding after a long day. I loved chilling out in the cozy lounge and catching a movie in the leisure room too. The towels could be a bit fluffier, but overall, we had a great experience, so don’t forget to bring your own snacks! 😊

I recently stayed at best western and was really impressed compared to my previous trip in naperville. The breakfast spread had delicious options like waffles and eggs, and the comfortable room featured a fridge and microwave. Everything exceeded my expectations, and the staff went above and beyond to ensure we had a pleasant experience.

the air conditioning didn’t work well.

Totally recommend for short stay

Clean room, convenient location. The hotel offers great amenities such as a fitness center for a quick workout before heading out and free Wi-Fi to stay connected during my travel.

No complaints.

The pet-friendly atmosphere at the hotel made it easy to travel with our dog, adding to the comfort of our visit.

In my wife’s opinion, the breakfast could have been better organized for families with kids.

Although the staff was friendly and the location had great nearby restaurants, there were several cleanliness issues, including stained towels and dirty floors. The noise from other guests was also distracting, which made for an uncomfortable stay overall.

best western offers a great stay with good and varied breakfasts. the beds are super comfortable, and the staff is very kind and accommodating. the location is perfect, close to highways and plenty of stores. plus, having a fridge and microwave in the double room is such a huge plus!

can recommend

I had a great stay, the bed was super comfortable! It felt like sleeping on a cloud. However, the parking was a bit tricky at peak times. 😅

Comfortable Stay with Room for Improvement

I enjoyed my stay in the spacious double room, although the cleanliness could have been better. The staff were generally helpful, and I appreciated the quick service at the onsite restaurant during my late-night snack craving. Tip, Request a room away from the smoking sections to minimize odors.

The double room was spacious and had good lighting. The bed was comfy, which I liked, and there was a nice little desk area plus a fridge. However, the shower could've used a little more attention as it wasn't up to par. Overall, it was decent for one night.

great housekeeping staff, but check-in chaos can leave you feeling frazzled

Room neat, clean, staff friendly.

My stay at the Best Western in Naperville started on a positive note with the staff being incredibly friendly and welcoming. The room had a nice spacious layout, especially with the microwave and fridge, making it quite convenient. I really appreciated the variety at breakfast. they offered scrambled eggs, potatoes, and even chicken sausage patties, which were surprisingly good for a free meal. However, the air conditioning in my room didn’t work effectively, making the nights uncomfortably warm. I also noticed some cleanliness issues. the carpets in the hallways felt worn and dirty, which detracted from the overall experience. The location was decent, though navigating without a car can be tricky, as public transport options are limited. Still, I enjoyed my time overall, but improvements in room cleanliness and air conditioning would make a big difference.